Why did I get a hard rejection?

Good afternoon, I received a hard refusal for my first project, I thought this was the first project, which is probably why it was rejected. Not long ago I uploaded my 2nd project, I worked through everything in it in more detail, but for some reason I still received a hard refusal. Why do they give a hard refusal to projects? Who faced it?

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I threw off the preview of the photo, because I can’t throw off the file or video

That’s not working unfortunately