I wanted to purchase a monthly subscription. I topped up my online payment card with 25 euros. After that I clicked to purchase a subscription, nothing happened, I clicked two more times, after which 3 euros were taken from me and it said that I do not have enough funds in my account. Attention question. Why did envato charge me 3 euros? Clicking the button now costs individual euros?
Probably some kind of payment check that will be returned to you but the best option is to confirm with support
I was charged 24 euros for the subscription and another 4 euros on top for each click on the subscribe button. Very interesting. Well, how should I write to the support service? Either explain why 4 euros were taken from the top, or return it -_-
Only support would be able to answer this for certain - submit a ticket using the link we shared above.