why can't i reach the developers for my chosen themes?

Why can’t i reach the developers of my themes? & Why can’t i upload the themes to Wordpress? When I upload them I am getting an error about a missing css style sheet!

If you click on the authors username or profile image it will bring you to their profile, from there you can send a message using the message form on the right side of the page. Keep in mind that many ThemeForest authors have their own support sites which you should go through instead, so keep an eye out for any mention about support on their profile and item pages.

That a common non-error https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error

Thank you for your response. I have done all i can! There is no email or phone number for the developers of these themes:

Pretty sad that i am not able to upload any of these themes:

There’s no support for items that are downloaded from envato elements.

That said if you make sure you are installing ONLY the theme folders then these should be fine.

they are not uploading to wordpress

Are you still getting the missing stylesheet error?

Can you screenshot what you see when you open the download?

You are not using wordpress.com websites right?

I am using a WordPress theme. Yes still getting the error.
I am trying to copy and paste the “missing css style sheet” and move it all in the “theme folder” fingers crossed


Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

In this case, WordPress caught an error with your theme, Rekord.

First, visit your website (https://affirmrelationship.com/) and check for any visible issues. Next, visit the page where the error was caught (https://affirmrelationship.com/wp-admin/customize.php?theme=Is+This+It&return=https%3A%2F%2Faffirmrelationship.com%2Fwp-admin%2Fthemes.php) and check for any visible issues.

Please contact your host for assistance with investigating this issue further.

If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.


To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.

When seeking help with this issue, you may be asked for some of the following information:

WordPress version 5.3.2

Current theme: Rekord (version 1.3.4)

Current plugin: (version )

PHP version 7.1.14

Error Details


An error of type E_COMPILE_ERROR was caused in line 14 of the file /home4/healthylivin/affirmrelationship.com/wp-content/themes/Is This It/functions.php. Error message: require_once(): Failed opening required ‘/home4/healthylivin/affirmrelationship.com/wp-content/themes/Is This It/inc/acf.php’ (include_path=’.:/opt/php71/lib/php’)

WordPress/HostGator is telling me to contact the developer. (They have to create a plugin) Envato is telling me to contact HostGator/WordPress.

I am paying for a service for my websites I have not been able to use now for 2 months.