Why can not I land

Sorry, it looks like you’re currently locked out of your account. Please contact Help Team for more details.

If I can not solve the problem I only have to apply for a refund in PayPal

Hey there. We’re sorry to hear you have issues with your account. Applying for a refund via PayPal and not following the Terms of Service you signed up to can lead in your account being suspended permanently. For any account or payment issue you may have please get in touch with Envato Support via Envato Help & Support Center