I am exclusive author of Envato. Last week I figured out something very annoying. A customer has 6 license of my item. He never renews his support. But he is enjoying free support since last 1 year + 1 next year. Here is how!
Whenever he purchases an item, his support period extends for all other licenses. So instead of paying for support for 6 licenses, he can just buy another license & enjoy support for another 6 months.
What’s your opinion?