Why after manually update the flatsome version 3.13, it still shows 3.8.1

Envato Customers Web and Code
1

I have manually used FTP to update the flatsome version by revising the folder name to old version and then pasted the new flatsome folder. But when I check the version from Dashboard, it still shows 3.8.1. What could be wrong?

2

Hi,

Please contact your purchased theme author, theme author will assist you.

How to contact an author to get support or for any technical query:

you can use Envato Market WordPress Plugin. This plugin helps customers receive updates to their premium wordpress Themes & Plugins purchased through Envato Market (ThemeForest & CodeCanyon).

Thanks