Whow can I refund the payment?

Hi all.

I and other users are not satisfied with moZable - Instant Mobile App Generator.

Author said that I can receive my money back via

Tell me please how can I do that?

Regards, Vlad.

Link is at the end of this article https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-