I bought the liceense for a theme (Salient wordpress), but I can’t see the theme anywhere listed in my account conforming that I actually own it. Weird.
Also, I never received an email with a download link, not even an email that mentions my purchase…
EDIT I want to add that I looked inside my account options under Downloads and Collections but nothing there or any of the other options for that matter.
Technically you don’t “own” the theme - you just have a license to use it.
Having not got a confirmation email is unusual but if you go to your downloads www.themeforest.net/downloads (assuming that you are logged in) then you can click the download button next to the theme and choose to download the license files etc.
Well yes of course I mean any proof of licence…
So, indeed, nothing in the downloads section…
If there’s nothing in your downloads then the purchase must not have gone through properly.
If you are sure that this is the correct account that it was bought from, that you didn’t use a guest account then you should contact support so that they can look into it https://help.market.envato.com/hc/en-us/requests/new
Ok will do that, thank you!
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