where is my refund ?

I made a refund and it has been approved, on statemnet there is refund data, my question is where is this refund given? I checked on all dahboards still 0 only
becaose my credit card is no longer active

Hi @alexakhmatwicaksono,

Usually refund should go to your payment method (used for the purchase). If you have any query then you should open an Envato Customer support Help ticket and let them know. Envato Customer support team will be happy to assist you.


It will be refunded to your bank account even the credit card is no longer valid.