Dear all, some times ago I bought this plugin WooCommerce Measurement Price Calculator from this site. Now I have no possibility to download it again but it seems I have to buy it again, is it correct?
Why I have to pay another time?
Hi
If you already purchased then no need to purchase again for the same end product (as like for same domain). Please download your purchased plugin from your Dashboard Download tab. Go to Downloads and download from there (Assuming you are loggedin in envato market).
Thanks
Hi mgscoder, I would like but the plugin is not included in my downloads and if I try to download from another side I have to pay 39$
Hi
If you purchased recently or you know when you have purchased that plugin then please check your statements page (envato market), can you see statements for that plugins?
Please open Help ticket and let them know. They will be happy to assist you.
Thanks
If it’s not in your downloads then you either purchased it on a different account or as a guest. Even though you may not be able to download items which were removed from the market, purchases never disappear from the downloads page. The plugin you’re talking about was not removed, so that shouldn’t be an issue either.
Search your email for a receipt to see what account you bought it on. If you can’t find it, then contacting the Help team per the link in @mgscoder’s post above is the correct way to go. They will likely need some proof of purchase, though.
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