When you log into an Envato account, the downloaded items are not displayed in the dashboard. Why?

When you log into an Envato account, the downloaded items are not displayed in the dashboard. When you log into an Envato account, downloaded items will not be displayed in the control panel. I have found the cause. MobdroVip.

Downloads from the main marketplaces and not envato elements right?

It’s definitely the right account?