Whats happened to this place ?

I bought an extra 6 months of support to this author, as I had a little problem with the template I bought from him and I needed some answers.
I have wrote a couple of e.mails to him- but no reply.
I have sent a request to Envato Market Help- but no reply
What can one do to get a little help- as this was a waste of money…
I have been a member over here for 5 years and this is the first time this has happened.
Whats happened to this place ?


If you didn’t received any support messages, my suggestion is to request a refund https://themeforest.net/refund_requests/new

Have an wonderful weekend!

Envato market help may reply you after a long time, please wait