Whats happend with my account it is totally empty ??? Why
You should be contacting Envato for this, how can this community help you with your account.
You should contact Envato support
You guys don’t have any contact option except one phone number how can I connect with you?
Use this link -> Envato Market Help and Support. Open a support ticket. Envato has a dedicated Account team that will be in touch with you after you open a ticket in the shortest possible time.