At the end of last month, I ran into a problem: neither Automatic Updates nor Trusted Updates work.
I contacted Support, they carried out an update in manual mode: they replaced the files, but in the product card, on the side, the date of the last update did not change
I also ran into the following: when I download my product from my account, everything is fine - I see updated files, but a couple of days ago buyers started to write that when they download they get the previous version, i.e. there was no update for them.
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Can anyone who has come across a similar one explain what is happening in general?
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Why is Envato, I will repeat it not for the first time, so piggy-backed about the authors?