I want replace animated gif of events select on the recent theme I bought.
Secondly I would like to add artists section underneath latest video, ideal this blog will have 2 rows and 5 columns. Can I send you the layout design I would like to have?
as per that link it does include support which I would expect to cover them telling you how to amend the GIFs etc. but the other changes to constructing the blog in a certain way with specific info that is different from the original is definitely customisation.
the author may well be willing to help - just managing expectation that it is not necessarily guaranteed