Hi I have purchased a theme which is giving me a lot of problems.
Installed on a clean wordpress installation.
Communication with author takes a lot of time or doesn’t get answered.
When the issue is fixed, most of the times it isn’t.
For example, answer was:
You are using many other plugins so kindly unactivate them and try to upload logo and check one by one that plugins activate them one by one . if not solve then try to install older version for wordpress because newer version having some issues .
So no more details. All plug-ins are included in his theme, non are extra installed.
Installing lower version without giving details is also a really strange solution.
How to proceed? Can I ask my money back?
Last communication I sent him was 14/09 and reminder on 26/09 without response…