Hello friends.
I wanna discuss with you an general point.
In theme description you can read this text:
“The xxxxxx theme offers full compatibility with the powerful Elementor Page Builder. This means you can easily create stunning pages and layouts for your website without any hassle. Whether you’re a beginner or an experienced designer, the combination of xxxxxx and Elementor makes website design effortless and efficient. Say goodbye to compatibility issues and hello to a seamless design process. Upgrade your website today with xxxxxx and take your online presence to the next level.”
Elementor have a wide range of functions. For example you can setup the headline styles (h1, h2, h3 …) in the elementor general settings.
Screenshot:
https://elementor.com/help/wp-content/uploads/2023/08/Site-settings-typography.png
This screenshot showing the general elementor settings to setup your font style for all H styles.
In next step you can use a elementor widget in your content and select the H3 style for it.
So drag an widget to your content and select the H3 style.
Screenshot:
The result is:
The widget will show your content in the H3 styling which you setup before in elementor site settings.
Now reproduce the same process with a widget from the purchased theme.
You setup your H styles in elementor general settings. After finished step into your content and drag a elementor widget from the theme to content section. Now select the H3 style.
The widget do not apply the elementor styling.
Now the problem:
Theme developer say: This widget have an old code architecture and do not support this elementor option. And they share a refund.
But: We dont wanna have a refund, we wanna have what we read and accepted and purchased: a fully elementor & elementor pro compatible theme.
In next step the developer sharing a workaround… but a workaround for general elementor options in a fully elementor theme is also not what we wanna have. Why selling a “fully compatible elementor theme” that need workarounds for code-outdated widget?
And in last step the developer say:
start a function request and if enough users vote for it we will accept and develope it.
Sorry, what? You sell a fully compatible theme and if we find a bug we need to start a function request for voting to make the theme realy fully compatible with elementor?
That brings me to this 4 questions:
-
What does it mean if a theme is flagged as: compatible with: elementor, elementor pro.
And what does it mean if the theme developer wrote: Its fully compatible with elementor & elementor pro … ? -
How many issues we have to found to say: this theme is no longer compatible with elementor?
1, 2, 10? -
A theme developer can write its fully compatible with elementor & elementor pro and at the same time they can share workarounds for general elementor options?
-
Its okay to share a refund instead to work on bugfixing the widget/theme?
BR
Tommy