I bought the item with extended lic but I did not get it so i mailed to author and they replied open the ticket on the support for the files of extended lic and I did but not recd any response from last 19 hrs…what should we do?
There should not be different files - everything should come from envato downloads.
I would email support Envato Market Help and Support
Ok thanks…but the author themselves are saying this
you can see the below reply from them
“you have to submit a ticket to get the extended license files.”
That is not right - the extedned license has nothing to do with features or functionality - it is about how you plan to use the item.
Definitely flag this to envato