What is this ? Soft rejected but recived mail title hard rejected ? Is the reviewer pressed the wrong button?

Mail title : [ThemeForest] Your item, Softino - Software WordPress Theme, has been rejected

body content : Hi Vicky Patel,

Thank you for your submission. We have completed our review of “Softino - Software WordPress Theme” and unfortunately we found it isn’t at the quality standard required to move forward, and you won’t be able to re-submit this item again.

Here is the comment from your Envato Quality team reviewer:

Sorry to say but theme is a mess and very far from being prime-ready. Here are only a few examples of issues that I’ve found. I am sorry but we can’t continue with the review process without significant improvements.

  1. There are a few inconsistent spacing/padding as well as alignment issues throughout the design. I’d like you to go over it with a fine toothed comb and weed out these basic design issues. Example(s):
    https://envato.d.pr/6Mxr6u https://envato.d.pr/s3LeN2 https://envato.d.pr/BiwjbU https://envato.d.pr/XO8dJ1 and more.

  2. Make sure to fix all console errors: https://envato.d.pr/Efftoo

  3. Mobile menu looks poor: https://envato.d.pr/thZoYd https://envato.d.pr/dcaLDs and more.

  4. Mobile styling needs attention/improvement in some areas. Please check/test your pages carefully and resolve all issues. Example(s): https://envato.d.pr/nr0Oif and more.

  5. Overall typography looks bland and messy, for example: https://envato.d.pr/JxRdtA and more.

  6. It is strongly recommended that all author generated code be run through the W3C validator. Items will be soft-rejected for important errors such as unclosed tags, nesting errors, duplicate IDs etc.
    You can validate HTML at http://validator.w3.org

Example(s): https://validator.w3.org/nu/?doc=https%3A%2F%2Flive.creativedigital.tech%2Fblog-left-sidebar%2F

  1. Please add appropriate margin top when the admin bar is visible. Good read: https://www.sitepoint.com/getting-sticky-headers-wordpress-admin-bar-behave/
  1. Site name or logo don’t display: https://envato.d.pr/uQ1zgt

  2. No image placeholders, if user doesn’t want an image, nothing should display. Theme still needs to work properly without them. https://envato.d.pr/O8MQsV

  3. Make sure all the WP default widgets display properly in all widgetized areas. You can check with monster widgets plugin. Example(s): https://envato.d.pr/54W5zM https://envato.d.pr/PJ8rTL https://envato.d.pr/w3prgL and more.

  4. Themes are required to fix all issues that result in a REQUIRED notice in the Envato Theme Check plugin [https://github.com/envato/Envato-Theme-Check]. There are no longer any allowable exceptions.

It is also strongly recommended that WARNING, RECOMMENDED and INFO notices be resolved if possible. Some may be the result of an issue that is cause for rejection (Reviewers make this decision).

The Envato Theme Check plugin is a fork of the original Theme Check plugin, which has been modified to more closely match these requirements.

  1. Don’t display by default: https://envato.d.pr/vyZACX

  2. Themes must not display content areas if no content exists for them. For example, is_active_sidebar can be used to only display sidebar content and supporting markup if a sidebar is active. https://envato.d.pr/CsQUcO

  3. Turn off by default: https://envato.d.pr/wuhcpK

  4. Image does not belong to this post: https://envato.d.pr/YFtBIS

  5. Themes execute the presentation and styling of content while plugins handle content creation and functionality. Anything users will lose upon switching themes is classified as plugin territory. Here are some common examples:

  • Analytics
  • SEO options
  • Forms
  • Non-design related meta boxes
  • Resource caching
  • Dashboard widgets
  • Custom Post Types
  • Custom Taxonomies
  • Shortcodes
  • Widgets
  • Social media “like”, “follow” and “share” buttons
    Anything that falls into plugin territory must be added via a custom plugin.
    You may use TGM Plugin Activation or equivalent to prompt the user to install the plugin on theme activation, but it cannot be activated without user action.

Example(s): https://envato.d.pr/mSF2HF

  1. Should not display if empty: https://envato.d.pr/lUAgfx

  2. Themes will be tested against the WordPress Unit Test data [https://codex.wordpress.org/Theme_Unit_Test] to ensure that all necessary components are styled properly.

  • Posts must be displayed correctly with no apparent visual problems
  • All expected components, such as title, body, comments, comment form, post meta, etc must be rendered correctly.
  • Posts must be displayed in the correct order.
  • Page navigation must work correctly.
  • The search results page must work properly, with results displayed appropriately. If there are no results the user must be informed of this.
  • “Sticky posts” must be styled and displayed appropriately.
  • The “Read More” link must work properly (linking to the “” tag location).
  • If the theme supports post formats, each type must be displayed appropriately in index/archive views.
  • Lack of content, such as body text, must not adversely impact the layout.
  • Themes must include both the “Tag” and the “Category” taxonomies in some manner.
  • Floats must be cleared properly for floated element (ie. thumbnail images).
  • Content overflow issues must be addressed. For example, a title with a long non-breaking string must not break the layout.

Example(s): https://envato.d.pr/zzQPKA https://envato.d.pr/H5RnrP and more.

  1. Comments area looks unfinished: https://envato.d.pr/K0HZ60

  2. Please style the password protected form submit button appropriately: https://envato.d.pr/wg8GbD

  3. Pages look unfinished: https://envato.d.pr/7ZJeuD

  4. Search is unfinished: https://envato.d.pr/VtSAyx

Note: The screenshots above are examples. There may be more issues that are similar. Please make sure to check all files and fix all instances of each issue before submitting another update.
Thank you!

We appreciate the effort and time you’ve put into creating your item. And we’d be happy to help make sure your next entry will meet our submission requirements. Here’s our advice:

Visit our forums and ask fellow authors for feedback. Our helpful community will be glad to lend a hand.

Check out this Help Center article to understand why and how items get rejected.

Remember you can get help, in the form of tutorials or skilled professionals, on Envato Tuts+ and Envato Studio.

We hope to see a new submission from you soon!

All the best!

Envato Quality team

Still have questions? Contact our Help Center.

Is the reviewer pressed the wrong button? Please Help

Can you see your item in your Hidden Items Tab from your envato market Dashboard?

no, help us

then your item got hard reject and the reviewer has mentioned some reason why rejected. actually in case of hard reject reviewer didn’t mention the issues but in your case mentioned.

May be the reviewer wrongly hard rejected me ? . Because the reviewer installed our theme and runned unittest data and checked for errors

usually they tell reason for rejection only in soft rejection

You can Contact Author Support and let them know. Support Team will be happy to check it for you.

Thanks