What is sale reversal & why envato reduce my sale & amount ?

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@promotionking

Yes it’s happening from the past few months and there is a logic behind it whenever a sale is been reversed

Hi @macrotec,

you can get idea about sell reversal from here

What Is A Sales Reversal?

Envato Market Help Center

Sale reversal.

So yesterday I had a sale reversal on a pack. That sale was 2 months ago, apparently the buyer was in hibernation and checked the item 2 months after, unsatisfied. I ask you, Envato. I go to a store, I buy a T-shirt. A couple of years after, I go back to that store, return that T-shirt and get my money back. Logic right? Why you got this kind of policy in sale reversals? Give the buyer a small amount of time to check the item, and be able to return it if he’s not satisfied. I’m sure that guy …

Thanks