What is happening with the avatar and banner ?


#1

I have updated the avatar and the banner of my page and is not showing up, it has that loading animation over it and it never changes to the new one… I want to know what’s up ? Is this a bug ? Am I the only one with this problem ?


#2

Is there a way to speed up this process and get a faster answer ? Because branding is important and I have none atm… Is envato having server problems ? it’s been an hour so far O_x usually it takes like half a minute or so for it to update


#3

Just found out from envato help that if you change your page branding they will enter in a queue and get stuck… so don’t change it if you are planning to at the moment, wait till it gets fixed, hope this helps ppl out there.

Devs are working on it…


#4

Still nothing… you gotta love support