When we head to the Intenso Theme page on ThemeForest it returns ‘This item is no longer available’. We would like to know what happened and why it was removed.
What we are going to do in relation to the support of the already installed themes?
Intenso was one of the bestsellers on Magento Themes and it wasn’t nice that it was removed without a warning so far.
Unfortunately, authors have the right to remove items when they choose and there is little that envato can do to prevent it.
If you bought the item less than 6 months ago then it may be worth talking to envato support but beyond that time frame you may need to hire a freelancer to help with support
I do provide Magento support, in case of need, you can contact me via Studio: