Visual Composer: says I don't have access to page for License Key

This is my second time posting. Any help would be great.

Did you buy he plugin stand alone or was it included as part of a theme?

I just sent you my receipt

It was included, but then I upgraded. I just went in and it looks like it’s all been refunded.

how did you contact them??? i tried contact them regarding an item i purchase and until now i have not head anything…what wrong?

no valid license key please kindly help thanks

how did you contact them??? i tried contact them regarding an item i purchase and until now i have not head anything…what wrong even it says my account is suspended…i,m really confuse here.

no valid license key please kindly help thanks