I recently tried updating my WPBakery Visual Composer plug-in and kept receiving this error message: An error occurred while updating WPBakery Visual Composer: Update package not available.
I contacted my web host and he advised me to purchase the plug-in and send it to him so he could upload it via FTP. He tried that and he followed directions to delete the old version, and re-upload via FTP but resulted in an error. So he deleted the plug-in. This is the error he was getting: Fatal error: Class ‘WPBakeryShortCode_VC_Row’ not found in /home/petricho/public_html/wp-content/themes/ePix/lib/inc/shortcodes/styled-boxes.php on line 177
I contacted WPBakery and they responded with the following: The issue is because your theme came packaged with visual composer and the theme author has some instances of visual composer in his theme code. Because of this, when you deleted the plugin, this code failed to render and hence throwing this error: /home/petricho/public_html/wp-content/themes/ePix/lib/inc/shortcodes/styled-boxes.php
You can get in touch with the theme author to get rid of all such instances which are present in the theme code, so yu will be able to delete the plugin without any issue
Pleeease help! I’ve tried so many things so far and nothing has worked.