Visual Composer license issue

The theme I bought has a VC license but when I put the license key code in the field, it says it is not valid and to contact the support.wpbakery.com. But when I click that it says no license.

I have tried to email the theme author but there is no response.

Up to now I have muddled along but it is becoming a pain.

Any ideas please?

Thanks

Thanks for replying but I can’t see any way I can contact them. It is Verga Theme Team I want to contact.

  • go to the ITEM page
  • above the preview image are 3 tabs (drop down if you are on a mobile)
  • choose “support”
  • this outline how to contact them

Thanks for the link.