Virus warning download theme windows Defender


#1

Hi Folks,

i cannot download the theme from my account, because Windows Defender remove the download with warning “Virus detected in ZIP-File”.
I have tried to download with Chrome, Edge and Firefox. It is everything the same.

I dare not define an exemption rule because the file may actually have a virus.

Can anyone help?

Thanks and greetings from Germany
Klaus


#2

Contact the author and Envato support. The file may be actually effected


#3

How contact Envato ??? I want to support


#4

Hi,

This is how to contact an Envato Market author: https://help.market.envato.com/hc/en-us/articles/203039054-How-to-contact-an-author

And if needed, this is where to contact Envato Help & Support Team: http://enva.to/Help