Video uploaded and queued disappeared

Hello everybody,
First of all, sorry for my English, i might do a few mistakes…
I’ve started to be an Envato Authors and tried to upload my first video footage.
It was prompt in queue for feedback by Envato in my dashboard, but next morning it as disappeared without any notice from Envato
I’ve been searching in the forum but i could not find the right answer.
Thanks for your help…

Hello, @ johnvideopro
If your item disappeared from the Envato dashboard and did not appear on the portfolio then your item got rejected. If you didn’t receive the Item review notification email ( You should check spam. Cause sometimes email can go in spam, so need to check inbox and spam .), If there you find nothing then check your email settings in the Envato market ( Settings => Email Settings ), is there a checkmark for Item review notifications. Thank you



Thank U for the answer !!
I’ve got a Hard Reject but without any reason, so I don’t know how to improve my Footage…