I purchased a theme from Envato created by Their website is giving an Error code 20: The proxy failed to connect to the web server, due to TCP connection timeout.
This error is caused by SiteLock.

I’m concerned I bought a new theme that is unsupported or the creators are gone. Does anyone know how to get a hold of VictorThemes to see if this is just a website glitch on their part and will be back up?

They included pro plugins in the subscription that I cannot download.


You can get in touch with them here:

just use the right side contact form.


Thank you. I sent them a message.