VAT Invoices + appalling support

Hello - finding Envato awful.

  1. where can I get VAT invoices?

  2. is there any support? It seems not.

Overall, I hope we never have to use Envato again.

You mean these invoices?

Which support are you talking about? Individual items or Envato themselves?

You can contact Envato Support here.

For individual items, you need to contact the authors who made the item.

1 Like

you can get your yearly (1st Jan to 31st Dec) vat invoice as a pdf in your Account Dashboard => Settings => Tax Summaries

Also you can find your tax information for each purchase in your Account Dashboard => Statements
and check the Invoice.

for envato account related query you can open help ticket at ‘Envato Market Help Center’.