user not enrolled in course after buying a course


There is an issue in my website I’m using(eduma theme) learnpress with woocommerce . User buy a course with successful payment. But user not enrolled in course. Please revert ASAP.

Thank You

Hi @dlr720,

Please contact @ThimPress_Support about the issue by following the link below:


1 Like

Hi @dlr720
Perhaps the payment went through but the option of auto-enroll is not checked so the user is not enrolled automatically after purchasing the course.

To solve your case, I forwarded your message to our supporters and they ask if you could create a support ticket on our VIP support forum for Eduma so they can discuss directly with you and try to help you out.

You can check this note on how to create a support account and create a topic:

Thank you @LucaThemesCom for mentioning our support :slight_smile: