user not enrolled in course after buying a course

Hi,

There is an issue in my website I’m using(eduma theme) learnpress with woocommerce . User buy a course with successful payment. But user not enrolled in course. Please revert ASAP.

Thank You

Hi @dlr720,

Please contact @ThimPress_Support about the issue by following the link below:

Thanks,
Luca

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Hi @dlr720
Perhaps the payment went through but the option of auto-enroll is not checked so the user is not enrolled automatically after purchasing the course.

To solve your case, I forwarded your message to our supporters and they ask if you could create a support ticket on our VIP support forum for Eduma https://thimpress.com/forums/forum/eduma/ so they can discuss directly with you and try to help you out.

You can check this note on how to create a support account and create a topic: https://www.evernote.com/shard/s209/sh/f5db4ebc-2879-49db-be1f-23fd14c82ca8/26a53295a5f5082a2e0cb44fca0d7f21


Thank you @LucaThemesCom for mentioning our support :slight_smile:

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