US Royalty Withholding Tax and support charges

I am seeing US Royalty Withholding Tax in my sales? Not sure when this started showing up…i am not US citizen so why do I need to pay that?

Also if I make my product unsupported and provide support through my own website will I be still charged for the support?

It’s not related to that. Here is the full info you need.

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You won’t be charged any author fees for support. But you also won’t earn any more per sale than you already do, because your item’s support fee is just a chunk of your item price. By going unsupported, the item price increases to compensate, and in the end you’re still charged the same amount in author fees.

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