Urgent!!! Some of my templates not showing on my Portfolio page

Hi @KingDog @matthewcoxy @jamesgiroux @andrewfreeman

Some of my Themeforest items are not showing on my portfolio page, can someone please have a look at ticket id 825035? It might be because I recently changed my username? More than 24h and no reply…



I can confirm that. It says the user have 23 TF items, but I can only see 15 in your portfolio.

A few days ago it happen to me as well and later after some time it restored itself. May be some back work from envato is going on.

Thank you!

Hi, can you tell me please how long it took to have all your items restored?


It was quickly restored some where around after 30mins. Better once contact to envato support.

Thank you! I contacted them 2 days ago and no answer so far, it looks like they don’t care…