I recently purchased the Lemon Lime theme, and I am facing a critical issue. Whenever I edit a section and publish the website, it results in a 403 server error. This problem is causing significant delays in my project, affecting my workflow and deadlines.
I have tried troubleshooting, but the issue persists
You need to contact item author for the support but probably it’s server side issue. Make sure your current PHP settings ( increase/re-configure ) good enough to handle the requirements ( memory settings )
https://help.market.envato.com/hc/en-us/articles/203039054-How-to-contact-an-author
Yes, first I spoke to the hosting company and then checked the server is now showing any errors in their logs. They suggested it could be a theme error.
403 is a server error. But I don’t think you’d be able to get free support anyone but the item author.
If the situation is urgent, I don’t mind to take a look at the website/server but I need to charge for the service. Let me know if you’re interested in, otherwise, good luck solving the problem with the author/hosting support.
Yes, I know this is a server error but first want to make sure if it is a hosting server, WP server or a theme server issue because the hosting company says they don’t find any such error in their logs.
Please let me know your charges and want to make sure that we get a solution to this issue after we pay you?
Please, contact me by using the contact form, I’m unable to provide details here regarding to Envato forum rules.
