I recently started uploading stock footage and I noticed the last batch of clips I’m trying to upload won’t show up in the " Currently processing uploads" queue on my dashboard. Does it take a day or so to show up? Usually once I submitted an upload it would be there instantly, I didn’t get any error messages and left my browser open for 2 hours (the clips were all under 30mb each and only 4 clips). I tried re-upping them, same issue. Just want to make sure they went through.
same issue for me. Uploads not showing in the “currently processing uploads…” after having properly upload and complete the forms…
Hey guys, please open a Help ticket here so they can look into this: https://help.author.envato.com/hc/en-us/requests/new
will do! Thanks Balley
Allright. I got reply that says your files rejected and i asked if they hired Flash as a reviewer or not because as soon as i submit items they all vanished. No queue, no rejected mail, no nothing. I believe it was new uploader malfunction and it seems working now.
good to hear thank you for the update!
I am still getting used to the new system, I might have uploaded the same package several times, because of no queue appearing, no confirmation whatsoever after submitting, I am not sure if what I upload is actually getting queued for review or if it just vanishes in oblivion.
Hi,I’m in exactly the same situation as you.It’s frustrating.
Just a little update now, it seems to have been fixed, It kind of appears on the dashboard 1-2 minutes after hitting the submit button. (in the old system once you clicked submit it took 2-3 minutes to process) now it’s instantaneous but I guess there is some delay for the queue notice to appear that’s all … GREAT JOB !!