Uploading new version of theme works for another product

Envato Authors Theme Authors
1

I have a strong bug today.

I uploaded new version for one of product. But, after uploading and approving (I have auto approve) I see that it works for another my product. Instead of updating wordpress product, it’s working for updating HTML version. For first look, I thought that it was my mistake, but no - I checked HTML version “Edit page” and it has the same fields as wordpress version (like field for Wordpress zip file, etc), which is bug.

I also tried to reupload wordpress version - and again. Update is working for another product and not for product which I am trying to update

2

As I know there were multiple problems regarding Trusted Updates in the past. So, please submit a Help ticket to get the answers directly from the staff.

https://help.market.envato.com/hc/en-us/requests/new