Upload Video Preview Problem

ZIP file uploaded successfully through FTP,But preview video and pictures Click to upload no response.Why?

Thanks!

Hey @AslinShen

You can get more idea about your issue from here.

Upload Problems

Sometime we have face this issue you can get more clear and satisfied official answer from Envato Customer Success get in touch with ECS.
This Envato Author Help Center Here

Hope they would like to assist you.

Thanks

Thank you, but the problem remains unsolved.:sob:

please contact Author Aupport. They will be very happy to assist you to solve the concern issue.

Thanks,Problem solved, changed to a browser.

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