Upload of wplms theme issue

I bought wplms for wordpress today And i am facing issues uploading it. I tried everything but vain. It gets upload but not working after being uploaded. It is showing that the theme is incomplete. Plus i dont know how to get support on it. Please help me . Thanks in advance.

I can’t see any buyer badge in your envato market profile. If you purchased the item from envato market then you can get in touch (using the original purchaser account) with your purchased item author to get support.
How to contact an author:


I baught by another account my mail id is [redacted]. and the problem is when i login there shows a msg account blocked. I dont know what to do where to go please help me. I want this theme working as soon as possible otherwise i will lose my job. Thanks


Sorry to hear you’re having troubles with your account. Please open a Help ticket and let them know. Also you can see this detailed thread on what may be happening.