Upload file error

I uploaded the AE template for the first time, but the upload generated an error.


Then I found FileZilla

Host: ftp.marketplace.envato.com
Username: [your Envato Market username]
Password: [your Envato Market API key]

but FileZilla display

Error: Fatal error: Unable to connect to server


please clear rowser cache and try again.
In case of Filezilla you can try with creating a new api key and use port 21.


Where can I clear the rowser cache?Does Filezilla need to register separately? Envato Market account and password I use directly

browser cacahe clear you can do it from the browser settings.
please check this for ftp:


Thank you, I solved the problem
The problem is that the API key is not the account password.

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