update Patti theme

Hi,
from envato market i see there is an update n. 2.9.17 for my theme Patti, but i can’t update the theme. I do not understand why.
The update fails.
The API connection works fine.
How can I update manually? what is the procedure?
My site is www.photoidea.it
Thank

Hi,

You can use Envato Market WordPress Plugin to get auto update features. This plugin helps customers receive updates to their premium wordpress Themes & Plugins purchased through Envato Market (ThemeForest & CodeCanyon).
you can download the plugin from here:

otherwise you can download the update version from Envato Market Downloads page and update manually using ftp.

Note: Better to keep a full backup before doing the update.

Thanks

thanks, i solved

1 Like

Hi,
Please give me some advice! I get in deep trouble when I try to install patti - parallax one page theme (i.d. an update version from Envato Market) on the new wordpress version - I get a fatal error, even if I do exactly what I’m supposed to do.
Thanks
Claus

you should contact the author of your purchased theme, the author will assist you.

How to contact an author to get support or for any technical query:

Thanks

I can’t reach the item page for leaving a comment - patti - parallax one page theme is apparently taken away!

How many days ago you purchased the theme? WordPress latest version compatibility can be an issue!