Update for [removed] not working

Hi, the “developer” has updated the his script but the update is not working. He has made the update broken to force all the existing users to buy extension to customer care and he can “fix it” only for extra charge. Codecanyon says that all the updates are free. He is basically a scammer. Anyone else had this issue ? How to fix it?

You should report this author for doing such things. It’s really unprofessional. Contact envato, they’ll do something about it.

How can I report this? Thanks

Here https://help.market.envato.com/hc/en-us/requests/new

Closing the thread in the meantime to avoid calling out items and authors.