Unknown Payment Taken My Envato

I signed up for Envato Elements, and Envato took the amount for the sub on 16th of Feb. Today, I notice I have a ‘pending’ charge from Envato for £0.86p ?

Anyone else get this? I have no idea what it’s for.

Hi @paulg65,

Please contact Elements Support. Elements Support Team will be happy to check it for you.

Thanks!

1 Like

Happens to me with a few different subscriptions… they usually process a $1 hold to make sure the card works and it then just expires after a week or so. Not sure why the full payment itself can’t be used to verify the card, but I’m assuming there’s some kind of reason they do it this way.

While that’s the most likely reason, I can’t confirm that it is or not, as I don’t know for certain… but feel free to contact support to confirm, or if the hold doesn’t expire.

Yeah, if it is that, it seems odd for it to be a test amount after I’ve already paid! You’d think the actual subscription amount going through confirms it works. Very odd.