Unauthorized when checking out!


#1

Hi!

Was on my way to check out a HTML-theme but getting Unauthorized when doing this…

Any help would be real nice to solve this ASAP!

Best
Pontus


#2

Same here! :frowning:


#3

Please fix someone!!!


#4

Same here!


#5

At least I’m not the only one…


#6

Same for me!


#7

same here…please solve it


#8

same here.


#9

Hello :slight_smile: Sorry to hear you’re having difficulties with the site. If you haven’t done so already, please open up a Help Ticket and describe the error in detail. We’ll definitely want to figure it out :slight_smile: Thanks!


#10

I have the same problem AND…

Alsow I have the problem that I can´t submit a request on help center. When I load the page I can see a dropdown for a second but then it disapear. The result is that I can search help center but I can not submit a ticket.


#11

The same for me…
Can someone explain please?


#12

Now is working.
Try to logout and login.


#13

Same here! :frowning: Relogin doesnt help.


#14

Same problem here : “Unauthorized” to check out (I got a blank page with nothing but the word “Unauthorized”).
Unauthorized to create a support ticket also.

Posting here is the only way I have to beg for your attention.

Please help, I want and need to buy a template here, don’t leave us alone :slight_smile:

PS: by the way :
https://themeforest.net/user/captchme/personal_information/edit gives me “Unauthorized” too
the same for https://themeforest.net/deposit/start


#15

Same here I tried to make a deposit but it’s saying Unauthorized, Please Fix that problem
Thanks.


#16

Same here. Need urgent fix! thank you :slight_smile:


#17

same here :((((


#18

Same here! Can’t buy a theme, it says Unauthorized when checking out.


#19

Same here.


#20

Doesn’t work either. Really DISAPPOINTING!