Unauthorized when checking out!



Was on my way to check out a HTML-theme but getting Unauthorized when doing this…

Any help would be real nice to solve this ASAP!



Same here! :frowning:


Please fix someone!!!


Same here!


At least I’m not the only one…


Same for me!


same here…please solve it


same here.


Hello :slight_smile: Sorry to hear you’re having difficulties with the site. If you haven’t done so already, please open up a Help Ticket and describe the error in detail. We’ll definitely want to figure it out :slight_smile: Thanks!


I have the same problem AND…

Alsow I have the problem that I can´t submit a request on help center. When I load the page I can see a dropdown for a second but then it disapear. The result is that I can search help center but I can not submit a ticket.


The same for me…
Can someone explain please?


Now is working.
Try to logout and login.


Same here! :frowning: Relogin doesnt help.


Same problem here : “Unauthorized” to check out (I got a blank page with nothing but the word “Unauthorized”).
Unauthorized to create a support ticket also.

Posting here is the only way I have to beg for your attention.

Please help, I want and need to buy a template here, don’t leave us alone :slight_smile:

PS: by the way :
https://themeforest.net/user/captchme/personal_information/edit gives me “Unauthorized” too
the same for https://themeforest.net/deposit/start


Same here I tried to make a deposit but it’s saying Unauthorized, Please Fix that problem


Same here. Need urgent fix! thank you :slight_smile:


same here :((((


Same here! Can’t buy a theme, it says Unauthorized when checking out.


Same here.


Doesn’t work either. Really DISAPPOINTING!