Unable to upload photos

I am having problem uploading my photos to photo dune. Photos does not appear on my upload page. is there a limit on how many images i can upload

please help. thanks in advance

Your account is probably in the transition period to the new photo manager.

Frequently asked questions

What do I need to do to get ready for this change?

All you need to do is make sure that all of your uploaded photos are submitted for review before 20 February 2025.

You will lose access to photos that are not submitted when we switch you over to Portfolio Manager.

What will happen when I switch over to Portfolio Manager?

You will be automatically redirected to Portfolio Manager from your usual upload tool once you’ve been migrated to Portfolio Manager.

Will I be able to access my existing photos in the new system?

Yes. All your existing submitted items will be migrated into Portfolio Manager, which is why it’s important you don’t leave any unsubmitted content in your current upload tool.

Where can I go for more information?

Visit our article on the Author Hub to learn more about why we’re making this change.

We will also keep you updated via email with all the information you need to know, including instructions for how to upload to Portfolio Manager.

all my unsubmitted images got wipe out after the new photo manager.

Do you mean items that you uploaded using the old one but now are gone on the new one?

I just got switched to the new one last night. I haven’t tried uploading yet.

Yup… all not submitted images is gone… need to reupload. I wonder if anyone know how long does it take once is approved to be published and view from portfolio. I have 20 images approved on the new photo manager but does not seems to appear on my portfolio. Anyone have any idea please

anyone know to use the new plugins

They warned us in the email I shared above that all unsubmitted images would be lost during the transition. Info on using the new system is here:
https://help.author.envato.com/hc/en-us/articles/25721015325209-Upload-Photos-to-Elements-via-Portfolio-Manager

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