Unable to update the script

Envato Authors CodeCanyon
#1

One of my scripts has been disabled.
I made the required changes according feedback of the review team. Now I’m trying to resubmit my item for re-review, but when I hit “Submit” I get 403 Error.

Something went wrong while submitting the form. Please try again.

#2

If the item is soft disabled then you should find your item in hidden tab/page. from there you can submit the update and the button should be ‘Save the changes’ not ‘Submit’. You can try again with clear browser cache.

#4

I go to Portfolio → Hidden Items → Item which currently is soft disabled.
At the top I see notification:

This item is currently hidden, and needs to be reviewed before you can put it on sale. Just use the “Submit files to review” button on the Edit tab.

Next, I go to “Edit tab” → Update Item and Tag → Fill out the form and hit “Submit Files for Review” → and get this error message.

I can’t see “Save the changes” buttons or similar stuff.

#5

Oh! I was checked the normal edit option.
Yes for soft disabled item the button will be “Submit Files for Review” as you mentioned. Please try gain with clear browser cache.

#6

I tried to:

  1. Clear browser cache.
  2. Use another browser (which I have not used before).

Both of these actions did not work for me.

#7

Please Contact Author Support and let them know with screenshots. Support Team will be happy to assist you.

#8

Thanks. I will.

#9

Please Contact Author Support and let them know with screenshots. Support Team will be happy to assist you.