Unable to update Soledad theme


I am trying to update the theme, but it won’t let me with the following error

An error occurred while updating Soledad: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

Theme - Soledad - Multi-Concept Blog Magazine WordPress Theme by PenciDesign

Any help would be greatly appreciated.



Contact with your purchase item author @PenciDesign right here as a comments

hope they will helped!


Thanks for the quick reply. Do I have to mention my license number here?

contact with your purchase item author and share details with him hope he will help you out from your issue.

Ah ok. I tried to log a new ticket but I am keep getting this error (You need to enter the Envato Market purchase code you got for this product.) I do see an option to click to verify purchase with envato but nothing happens.

you can check this article:

if you are still getting issues with purchase code or need support then you can use the theme comments page to ask support directly to theme author. they will assist you.


@PenciDesign Can you help fix this issue? It’s been ages and I still couldn’t fix this damn issue…