Unable to update Soledad theme

Hello,

I am trying to update the theme, but it won’t let me with the following error

An error occurred while updating Soledad: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

Theme - Soledad - Multi-Concept Blog Magazine WordPress Theme by PenciDesign

Any help would be greatly appreciated.

Thanks!

Hi,

Contact with your purchase item author @PenciDesign right here as a comments

hope they will helped!

Hi,

Thanks for the quick reply. Do I have to mention my license number here?

contact with your purchase item author and share details with him hope he will help you out from your issue.

Ah ok. I tried to log a new ticket but I am keep getting this error (You need to enter the Envato Market purchase code you got for this product.) I do see an option to click to verify purchase with envato but nothing happens.

you can check this article:

if you are still getting issues with purchase code or need support then you can use the theme comments page to ask support directly to theme author. they will assist you.

Thanks

@PenciDesign Can you help fix this issue? It’s been ages and I still couldn’t fix this damn issue…