Unable to play a .mov after dowload

Hello everyone. After downloading a stock video, I received this error message: image What can I do?

Hi

you can check this helpful reply from @MarkBrodhuber

Hope will help you.

Thanks

thank you

1 Like

Are all the files on this website MOV files? i can’t get it to work on my Windows 10 either nor on my video editing software, OpenShot Video Editor. I asked for a refund and they denied me.