Unable to Login into Account

Envato Authors CodeCanyon
1

Hi support, today I cannot login into account and I got this message every time I tried to login.

Sorry, it looks like you’re currently locked out of your account. Please contact Help Team for more details.

Do I need to change password? My ticket ID is 821911

Thank you.

2

https://forums.envato.com/t/locked-accounts-read-first/96819

3

Okay. I already read and raise ticket. What I need to do now?

4

Wait until they reply.