Unable to login Envato Elements Right after the payment is completed

Unable to login Envato Elements as soon as payment is finished. Contacted help team and still waiting for response.

Hello @B2B-MKT-TK-EH

Sorry to hear you’re having difficulties. I’m sure it is extremely frustrating.

You did right by contacting the support team. They are the only ones who can help, so please give them a bit more time to answer your ticket. They’re working really hard to reduce the waiting time, and I’m sure you’ll get an answer as soon as possible.

Meanwhile, try to log in from a different browser. It might work.

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