Two Envato Elements WP plugins will not install

I downloaded two WP plugins and neither will install. I get the error message “The package could not be installed. No valid plugins were found.”

I know Envato doesn’t provide technical support but should I expect to “trial and error” each product I download from Envato. I am a new member so I might have missed something. However, this is very frustrating.

Hello,

Open a Help Ticket from Envato Elements Help Center they would like to assist you with an official asnwer.

Thanks!

Install just the plugins and not the full download

1 Like

Hi

Please at first confirm that you have downloaded wordpress plugins. If your download is wordpress plugins then please unzip the full .zip and there you will get the installable .zip plugins and you have to install that one.

Thanks