HI.can anyone help me with this…i have traveler theme …i have issues in uploading the theme in wordpress…my support was expired…should i renew the support or take the help from the envanto developers for uploading the theme…how much support should i get i renew the support:?what services do the developer give after renewing te support?..should i have to renew or buy again the theme,? the author of the theme is not responding…whom should i contact?.how can i ask these questions to the author of the traveler theme…?..
If you are interested to get support (please check envato item support policy) from the Item author then you can extend/renew your support.
Extending and Renewing Item Support:
I see you have asked a theme author in comments section and that is ok. I am suggesting you to wait until Monday (it is weekend now) and probably the author will provide you answers.
thanks for the reply …but am posting comments since thursday…
Note that installation is not covered by item support.
What is the actual issue you are having?
If necessary you may need to look at hiring a devleoper at www.studio.envato.com